<{$settings[general_companyname]}>

<{$ticket[fticketid]}>: <{$ticket[subject]}>

<{$ticket[date]}>

<{foreach key=key value=item from=$posts}>

<{$item[fullname]}> (<{if $item[creator] == 1}><{$language[staff]}><{else}><{$language[user]}><{/if}>)	<{$item[contents]}>
	<{$item[date]}>

<{/foreach}>