i2-Services, Inc. Forums

First of all, thanks very much for this tool. What a HUGE timesaver. It works very well and was quite easy to customize for my needs.

The only problem I'm having is with the email confirmations and responses. The users do not receive any of the emails (account approval, password reminder, etc.) unless they have an email account in my domain. Thus, users in the office have no trouble resetting passwords, etc., but any of our customers who request passwords or modify accounts go unanswered.

Luckily, I receive CCs of the emails as the Administrator, and I have to manually forward them to the intended recipients, but only during business hours...

Many thanks!
Gordon

UPDATE: I simply switched from SMPT to Sendmail in the Control Panel which fixed the problem.

Glad its benefiting you and your company! Great to hear.

Sounds like a local mail issue, possibly relay issue. Could you submit a ticket so I can get more info from you to investigate?

Thanks!
i2

Will do. Thanks for the speedy reply.

Impressive!
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