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It appears that any carriage returns entered into the KB Article Content field are ignored when the article page is created. Is there any way to prevent this from happening? Many of my articles consist of two or more paragraphs and they are being run together in the final output. Any help would be appreciated!

Thanks,
Mike.

FlyingDutchman Wrote:
It appears that any carriage returns entered into the KB Article Content field are ignored when the article page is created. Is there any way to prevent this from happening? Many of my articles consist of two or more paragraphs and they are being run together in the final output. Any help would be appreciated!


Please submit a support ticket on this so we can get more information to troubleshoot.

Are you on a MAC by chance?

I will enter a support ticket now and no, I am not using a Mac.

I see blank lines in the source code whenever I enter them but no actual HTML code for displaying a new line.

Thanks,
Mike
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