i2-Services, Inc. Forums

User Logs in but Log In is not acknowledge by his PC.
From "login box" - User enters valid username and password, clicks Login and nothing happens and username - password text is cleared.
MM Admin acknowledges a log in has occurred.
If user puts in incorrect details they are taken to Control Panel with correct error message "Authentication Failed!"
Again, if correct details are put into control panel nothing happens and username - password text is cleared.
MM Admin acknowledges a log in has occurred and even the "Forgot Password" function works for User.

Basic protection is being used for membership pages.
<?php
require_once("../mm2/login_require.php");
visitor_login($groups="0",$username="0"); //
?>
No other Users have a problem (yet). User has a variety if security programs and has even tried turning them off but with out success.

Is it possible they are not accepting session cookies on their machine?

Anything is possible. We have looked it to this. What is the best way to check?

Browser settings --> Sessions enabled? Not sure which browser is being used. This is not an issue on your end? Just 1 visitors end?

Found the problem. We checked access to session cookies and they were OK. But User has a router with its own firewall that was blocking the session cookies. So you were spot on. Problem solved.

That'll do it. What type of router was it? Linksys?