04-18-2011, 12:56 PM
I installed i2 Membership Manager v2.3 in 2008 and it has run fine until 2 weeks ago, when we had to rebuild our server from the backup. We also upgraded Apache and PHP versions. The user end works fine, and most of the admin functions are working. But any time an admin tries to save changes to a user entry or create a new account, I get a plain white screen that says "can't open file". I am certainly connected the the MySQL database, since I can view user information using the admin login.
The URL is mm2/admin.php at that point the error screen appears. Seems I am running PHP 5.2.13. You can see full server specs here:
http://main.server.respond1.com/info.php
The source code files for this program seem to be encoded in some way to discourage any tinkering. Does anyone know a solution to this problem?
Upon further testing, all of the changes I am making when I see the error are actually made! So maybe the error is due to showing a confirmation page, or something superficial. Here are the tasks I have detected to cause the error, but still work anyway: User changing his password, Admin creating a new user account, Admin approving user account changes.
The URL is mm2/admin.php at that point the error screen appears. Seems I am running PHP 5.2.13. You can see full server specs here:
http://main.server.respond1.com/info.php
The source code files for this program seem to be encoded in some way to discourage any tinkering. Does anyone know a solution to this problem?
Upon further testing, all of the changes I am making when I see the error are actually made! So maybe the error is due to showing a confirmation page, or something superficial. Here are the tasks I have detected to cause the error, but still work anyway: User changing his password, Admin creating a new user account, Admin approving user account changes.