i2-Services, Inc. Forums

We are redirecting users to a password-protected folder using htaccess and an shtml file. Users are authenticating just fine and landing in the right folders, which are named the same as their email addresses.

However, when opening an Excel spreadsheet from within the folder, they are prompted again for their username and password. Clicking cancel at that point allows the user to proceed. It appears the second popup is not needed to access the file.

Any ideas how to maintain a session or suppress the second popup in another way?

Thanks.

Any chance there is a src call on the page once entered the first time to a URL w/out the "www" in it possibly, or visa versa?

Example:

Logged into:  http://www.domain.com/secure/

and a possible img call or other is calling something like:

http://domain.com/secure/ ?

This can be a reason for it happening.   Has this always been the case or?

I can take a deeper look into things if you can open a ticket.  Do not provide URL's and any account
to test within the forums.

Thanks